Taxmuneem is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services
Cancellation of order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by Taxmuneem. We are committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees.
For refund of money for incomplete services, please refer our process given below
When payment of fee is made to Taxmuneem, the fees paid as advance are kept in a separate account as client money. Taxmuneem will earn the fees upon working on a client’s matter. Rate of accrued fees will be based on the type of service like obtaining Digital Signature Certificate, obtaining Director Identification Number, Name Approval, filing with various authorities, etc. If the client’s order is completed and some outstanding fees and costs remain to be paid and no balance is left in client’s account, the client will receive an invoice against remaining outstanding dues. On the other hand, if the client’s order is completed all sum relating to such order is paid, and still some money is lying in the client’s account, then that money will be termed as unearned fees. Taxmuneem will promptly return the unearned fees to the client within 30 days. Generally refunds occur due to incomplete service, accounting error, or other issues relating to the service etc
Taxmuneem will review the entire content of request made for refunds. Within a maximum period of forty five (45) days, we will respond to the client whether the request is accepted, rejected or more detailed information required. Deciding the fate of request for refund will be at the full discretion of Taxmuneem. We always try to become transparent in all the representation made by us. Any doubt or queries from the client regarding their interest is always welcome. Immediate action or steps will be taken in order to resolve those queries/doubt. It will help our company to grow and enhance services for the betterment of client.